At VTUSync, we currently do not handle payments directly within the app. Any payments or transactions conducted outside of our official channels are not our responsibility.


1. Payments Outside VTUSync

  • If a user makes a payment without our notice or through unofficial channels, VTUSync is not responsible for any loss, disputes, or issues arising from such transactions.
  • This includes payments made through chats, external contacts, or third-party platforms.

2. Student Gigs & Services

  • Users may connect with other students or content creators through Student Gigs or community features.
  • Any payment arrangements discussed between users are solely between the parties involved.
  • VTUSync is not liable for any payment, service failure, or disputes between users.
  • Students are not requested or required to make any payment without official communication from VTUSync.

3. Payment Feature Implementation

  • VTUSync is still implementing official in-app payment features.
  • Until these features are live, all payments outside the app are at the user’s own risk.

4. Refunds

  • Since VTUSync does not process external payments, we do not provide refunds for any transactions made outside official channels.
  • Once official payment features are implemented, our refund policies will apply as per app guidelines.

5. User Responsibility

  • Users must verify payment requests and ensure they only transact through official VTUSync channels once live.
  • Any payment made without VTUSync authorization is entirely the user’s responsibility.