Refund / Payment Policy

At VTUSync, we currently do not handle payments directly within the app. Any payments or transactions conducted outside of our official channels are not our responsibility.


1. Payments Outside VTUSync

  • If a user makes a payment without our notice or through unofficial channels, VTUSync is not responsible for any loss, disputes, or issues arising from such transactions.
  • This includes payments made through chats, external contacts, or third-party platforms.

2. Student Gigs & Services

  • Users may connect with other students or content creators through Student Gigs or community features.
  • Any payment arrangements discussed between users are solely between the parties involved.
  • VTUSync is not liable for any payment, service failure, or disputes between users.
  • Students are not requested or required to make any payment without official communication from VTUSync.

3. Payment Feature Implementation

  • VTUSync is still implementing official in-app payment features.
  • Until these features are live, all payments outside the app are at the user’s own risk.

4. Refunds

  • Since VTUSync does not process external payments, we do not provide refunds for any transactions made outside official channels.
  • Once official payment features are implemented, our refund policies will apply as per app guidelines.

5. User Responsibility

  • Users must verify payment requests and ensure they only transact through official VTUSync channels once live.
  • Any payment made without VTUSync authorization is entirely the user’s responsibility.